Frequently Asked Questions
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All artworks are created by me, Sabina Hannila, under the name Kreativ Katastrof. I am a Swedish artist, photographer and retoucher based in Täby, Stockholm.
My work is inspired by flowers, botanical forms, Nordic nature, childhood memories and the hidden beauty of small details.
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It is clearly stated on each product page if an artwork is an original or not. The original artworks sold in the shop are one-of-a-kind physical pieces. Once an original has been sold, that exact artwork will not be available again.
Prints are reproductions of an original watercolor painting, or a Fine Art photograph that may be sold as a limited or unlimited edition.
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I use high-quality watercolor paints and artist-grade paper. For original works on paper, I choose materials intended for long-lasting durability, including acid-free and age-resistant paper where stated in the product description.
For prints I use artist-grade paper of photographic and archival quality.
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I do my best to photograph and present each artwork as accurately as possible. However, colors may vary slightly depending on your screen, device settings and lighting conditions.
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Some artworks are sold framed, while others are sold unframed. This is always stated clearly on the individual product page.
If an artwork is sold framed, the frame and passepartout are included. If an artwork is sold unframed, only the artwork itself is included.
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Original artworks should be handled with care. Avoid direct sunlight, high humidity, large temperature changes and contact with water.
For works on paper, I recommend professional framing with acid-free materials and protective glass, unless the artwork is already sold framed.
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Yes, but I recommend handling the artwork carefully and using acid-free materials if you choose to reframe it. If you are unsure, a professional framer can help preserve the artwork in the best possible way.
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At the moment, I ship within Sweden.
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Original artworks are packed carefully in protective materials. Unframed works are shipped in reinforced packaging, while framed artworks require extra protection because they are more fragile.
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Estimated delivery time is shown on the website or in connection with your purchase. Delivery times may vary depending on the artwork, framing, packing time, public holidays and shipping carrier.
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Yes. Original artworks are shipped with tracked shipping within Sweden.
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As a consumer, you generally have a 14-day right of withdrawal when purchasing online. The withdrawal period begins on the day after you receive the item.
To return an artwork, please contact me within 14 days of receiving it at info@sabinahannila.se.
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You as the customer are responsible for the return shipping cost when exercising your right of withdrawal, unless otherwise agreed.
The artwork must be packed safely and returned using a secure and trackable shipping method.
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If the package is visibly damaged upon delivery, please photograph the damage before opening it and save the packaging.
Contact me as soon as possible at info@sabinahannila.se with your order number and images, and I will help you further.
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If an item is faulty, you have the right to make a complaint in accordance with applicable consumer legislation. Please contact me at info@sabinahannila.se with your order number, a description of the issue and images.
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At the moment, I mainly focus on creating original artworks for the shop. If commissions become available in the future, this will be stated on the website.
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You are welcome to contact me if you are drawn to a sold piece. I do not recreate original artworks exactly, but I may be able to create or release work with a similar feeling, subject or color palette in the future.
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No. When you purchase an original artwork, print or digital product, you do not purchase the copyright to the image or motif.
You may own the physical artwork, but you may not reproduce it, resell it as an image file, use it for marketing, create products based on the motif or distribute it without written permission.
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Yes, you are welcome to share photos of the artwork in your home for personal use. If you post it on social media, I would be happy if you credit or tag me, as I would love to see it in its new home.